All Systems Operational
Script Serving Infrastructure ? Operational
Data Collection Infrastructure ? Operational
Data Processing Infrastructure ? Operational
Reporting Infrastructure ? Operational
Web Application ? Operational
Marketing Website ? Operational
Support Pages ? Operational
Hosting Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Tracking Service Uptime ?
Fetching
Tracking Service Response Time ?
Fetching
Opt Out Service Uptime ?
Fetching
Opt Out Service Response Time ?
Fetching
Tracking Script Service Uptime ?
Fetching
Tracking Script Service Response Time ?
Fetching
Kissmetrics Web Application Uptime ?
Fetching
Kissmetrics Web Application Response Time ?
Fetching
Past Incidents
Aug 31, 2016
Resolved - The latency of the script load balancers is back to normal.
Aug 31, 13:44 PDT
Monitoring - The issue appears to resolved now. There was an increase in latency on some of the servers that caused 502 and 503 errors to occur.
Aug 31, 13:07 PDT
Investigating - We are experiencing an outage with our script serving hosted at https://scripts.kissmetrics.com/.
Aug 31, 12:58 PDT
Aug 30, 2016

No incidents reported.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016
Resolved - This incident has been resolved.
Aug 17, 09:11 PDT
Update - Resolved : The unusual and runaway queries causing degraded performance have been stopped and service has returned to normal.
Aug 17, 09:11 PDT
Identified - We've identified the source of the degraded performance and ops engineers are making headway on resolving.
Aug 17, 08:41 PDT
Investigating - We're currently looking into an issue causing degraded query and report performance.
Aug 17, 08:26 PDT